14 short lessons on responding to shrinking UX teams and the rapid spread of AI across design, development, and marketing. Each lesson gives you something you can use the same day — plus the PDF slide deck from the workshop it's based on.
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The days of generous headcount and easy hiring are behind us. UX teams are expected to prove their business value and deliver faster, often with fewer people.
Product owners and developers are already using AI to research ideas, produce interface concepts, build prototypes, and test possible solutions. When all of that moves faster but UX still insists on doing every activity itself, we become the queue everyone is waiting in. And people no longer have to wait. They can route around UX, and increasingly they do. Many UX teams have yet to adapt their role around colleagues who can now do more UX work themselves.
AI gives more people the ability to wireframe, prototype, analyze research, and run basic usability tests, whether UX teams approve or not.
A modern UX practitioner shapes how colleagues use those tools, provides the right systems and training, and protects quality through design standards and lightweight governance. This course shows you how to move from producing every UX artifact yourself to directing better work across the organization.
Every lesson gives you something you can use immediately, from briefing AI more effectively to setting sensible guardrails for colleagues.
The lessons deal with shrinking teams, AI-enabled colleagues, and the practical challenge of protecting UX quality without becoming a bottleneck.
Each email takes a few minutes. No 40-minute video modules, I promise.
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This course grew out of my Modern UX Practitioner workshop. You'll get the full slide deck as a PDF, a handy reference for when you want the whole picture in one place.
If a lesson raises a question about your specific situation, hit reply. I read every reply myself, and I'll do my best to point you in the right direction.
I'm Paul Boag. I've been working in digital for over 30 years, written six books on UX and digital strategy, and spoken at conferences around the world. More importantly, I've made most of the mistakes this course will help you avoid, which is arguably the more useful qualification.
Sign up now and the first lesson will explain how shrinking UX teams and widespread AI adoption are reshaping the role, and what you can do about it. You'll also get the PDF slide deck from the workshop this course is based on.
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