14 short lessons on becoming the UX practitioner your organization needs. Start the free course
Free Email Course · 14 Lessons

Become the UX practitioner your organization actually needs

14 short lessons on responding to shrinking UX teams and the rapid spread of AI across design, development, and marketing. Each lesson gives you something you can use the same day — plus the PDF slide deck from the workshop it's based on.

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Illustration of a UX practitioner at a laptop, surrounded by robotic arms handling wireframing, prototyping, and visual design tools on his behalf.

The Problem

The golden age of UX is over

The days of generous headcount and easy hiring are behind us. UX teams are expected to prove their business value and deliver faster, often with fewer people.

AI makes the bottleneck more obvious

Product owners and developers are already using AI to research ideas, produce interface concepts, build prototypes, and test possible solutions. When all of that moves faster but UX still insists on doing every activity itself, we become the queue everyone is waiting in. And people no longer have to wait. They can route around UX, and increasingly they do. Many UX teams have yet to adapt their role around colleagues who can now do more UX work themselves.

The Solution

Use AI to spread UX without losing control

AI gives more people the ability to wireframe, prototype, analyze research, and run basic usability tests, whether UX teams approve or not.

A modern UX practitioner shapes how colleagues use those tools, provides the right systems and training, and protects quality through design standards and lightweight governance. This course shows you how to move from producing every UX artifact yourself to directing better work across the organization.

Who It's For

What The Course Covers


Lessons 1–3

The shift

  • Why the comfortable years of UX are over
  • What moving from doer to director really means
  • How to give colleagues what they need to do UX well without lowering the quality bar

Lessons 4–9

The toolkit

  • Design systems that non-designers can build with
  • A research repository that gets used after the readout
  • Functional personas your team can talk to
  • The mindset that makes AI safe enough to trust
  • Lightweight governance
  • How to brief AI well

Lessons 10–14

AI in design & leading the change

  • Why AI means your design role is growing rather than shrinking
  • Practical ways to use AI for brand, aesthetics, wireframing, and prototyping
  • How to lead the change through your organization
  • Exactly what to do on Monday morning
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Why Sign Up

Photo of Paul Boag

A Bit About Me

I'm Paul Boag. I've been working in digital for over 30 years, written six books on UX and digital strategy, and spoken at conferences around the world. More importantly, I've made most of the mistakes this course will help you avoid, which is arguably the more useful qualification.

What Others Say

I've known Paul for a long time, and he's always been one of my top five go-to people for UX wisdom. His biweekly email is the only one I always look forward to reading. He knows his stuff, and delivers it with honesty, candor, and admirable common sense. It's hard to come across anybody who is more knowledgeable and smart around UX, conversion and customer experience like Paul. Paul's insights and recommendations are always direct, practical, actionable and on spot. Paul is my go-to source for user experience knowledge. His expertise is immense, and he's saved me a great deal of effort and time through his engaging online resources and podcast. If I have a problem I seek out his insight first, I'm never disappointed.
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Sign up now and the first lesson will explain how shrinking UX teams and widespread AI adoption are reshaping the role, and what you can do about it. You'll also get the PDF slide deck from the workshop this course is based on.

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